Shipping Information

We strive to deliver your orders as quickly and efficiently as possible. Here's everything you need to know about our shipping process.

Shipping Methods

Standard Shipping

3-5 business days

Free on orders over $100

$5.99 for orders under $100

Express Shipping

1-2 business days

$15.99 flat rate

International Shipping

7-14 business days

$25.99 flat rate

Customs and import duties may apply

Order Processing

All orders are processed within 1-2 business days. Orders placed after 2 PM EST will be processed the next business day.

You will receive a shipping confirmation email with tracking information once your order has been shipped.

Delivery Areas

We currently ship to all 50 US states and select international destinations including:

  • Canada
  • United Kingdom
  • European Union
  • Australia
  • Japan

Track Your Order

Once your order has been shipped, you can track its status using the tracking number provided in your shipping confirmation email.

For any questions about your shipment, please contact our customer service team at support@incomplete.com

Important Notes

• Delivery times may be affected by holidays, weather conditions, or other unforeseen circumstances.

• We are not responsible for delays caused by customs clearance for international orders.

• All delivery times are estimates and not guaranteed.